Network Health is making things easier for you by offering our member ID card app. It enables you to access your member ID card even if you don’t have it with you. You can use the app at the doctor’s office by emailing or faxing your card right from your smartphone. The app also gives you peace of mind knowing that your family members who are away from home will always have their insurance card, too. For example, if your child is off at college, he or she can download the ecard so it will always be accessible in case of emergency.
To access the member ID card app, you’ll need to download it to your iPhone or Android device. To access the app, you will need to use your four-digit PIN. If you don't know your PIN, it will be listed on the back of your member ID card. Remember, your entire family may use your PIN, as we are only issuing one per household.
To download the app
1) Go to the App Store (iPhone) or Google Play (Android)
2) Download the Network Health Member ID app
3) Enter your member ID number and PIN
If you have any questions or problems downloading the app, please contact our customer service department at 800-826-0940. Our call center hours are 8 a.m. to 5 p.m. Monday, Wednesday, Thursday and Friday and from 8 a.m. to 4 p.m. on Tuesday.
